Clear information about your privacy.

1. Scope

This Privacy Notice applies to the public website at asterwaytech.com. It does not replace the terms of a signed client agreement, and an authenticated client service may provide additional notices for the information used within that service.

The public website is currently an informational website. It does not process online payments, create public customer accounts, or sell visitor information.

2. Information we handle

Information you choose to provide

If you contact us by email, phone, WhatsApp, another listed channel, or the Project Request form, we receive the contact details, company details, project requirements, planning information, and message content you choose to provide. Please do not send passwords, payment-card details, health information, government identifiers, or other sensitive information unless we have specifically agreed on a secure method.

Website and technical information

Like most websites, our hosting, content-delivery, security, and anti-spam providers may process technical request information such as an IP address, browser and device type, requested page, date and time, referrer, and security or error events. This information supports delivery, reliability, troubleshooting, abuse prevention, and protection of the website.

If you accept optional analytics, Google Analytics also receives information about page views, navigation, interactions, approximate location, device and browser characteristics, and the source that referred you to the website. We configure analytics without advertising personalization or Google Signals.

Project Request drafts and submissions

The Project Request draft is stored in your browser so you can continue and review it. The draft is not sent to Asterway until you complete the final review, acknowledge this Privacy Notice, pass the anti-spam check, and press Submit. The completed request is then transmitted securely to Asterway Technologies and stored in our internal Control Center so we can review and respond to it.

3. How we use information

• to display, operate, maintain, and secure the website;
• to detect errors, misuse, or security threats;
• to respond when you choose to contact us;
• to understand and prepare for a requested discussion or potential project; and
• to comply with applicable law or protect legal rights where necessary.

We do not use this public website to build advertising profiles, and we do not sell personal information.

4. Service providers and sharing

Information may be handled by providers that support website hosting, content delivery, security, domain services, email, analytics, or the communication channel you choose. The website loads fonts supplied by Google and, only after you accept optional analytics, loads Google Analytics. Google may receive technical request information such as your IP address and the page URL under its own privacy terms.

We may disclose information where reasonably necessary to comply with law, respond to a valid legal request, protect the website or its users, or establish, exercise, or defend legal rights. We do not disclose visitor information for unrelated third-party advertising.

Some providers may process information outside Lebanon under their own privacy terms and security arrangements.

5. Local storage and cookies

The Project Request experience may use browser local storage to keep a draft and a local reference on your device.

Google Analytics uses Consent Mode with analytics storage, advertising storage, advertising user data, and advertising personalization denied. It may receive cookieless, non-identifying measurement signals without setting or reading analytics cookies. We do not enable advertising personalization or Google Signals.

You can remove Project Request drafts through the form controls, by starting a new request, or by clearing this website’s stored data. Other third-party services requested by your browser, including font delivery, may use their own technical mechanisms according to their policies.

6. Retention

Information stored only in your browser remains there until the website logic or you remove it. Messages you send directly to us are retained only for as long as reasonably needed to respond, manage a potential or active business relationship, maintain necessary records, resolve disputes, or meet legal obligations.

Hosting and security providers may retain technical logs for their standard operational and security periods.

7. Security

We use reasonable technical and organizational measures designed to protect the website and information under our control. No website, device, transmission method, or storage system can be guaranteed completely secure.

8. Your choices and privacy requests

Subject to applicable law, you may ask about information we hold about you, request correction or deletion, object to certain uses, or withdraw consent where processing depends on consent. We may need to verify your identity and may retain information where the law, security, contractual records, or legal claims require it.

Send privacy requests to support@asterwaytech.com. You may also control local website data through your browser settings.

9. Children

The website and Asterway’s business services are not directed to children. If you believe a child has provided personal information through a direct communication, contact us so we can review and address it.

10. Changes and contact

We may update this notice when the website, its services, or applicable requirements change. The effective date at the top identifies the current version.

Website operator: Asterway Technologies
Website: asterwaytech.com
Privacy and general contact: support@asterwaytech.com